Refund Policy

Shipping and Delivery

• Shipping Schedule : We ship orders Monday to Saturday, excluding public holidays. Orders placed on Sunday will be shipped the following Monday.

• Order Cutoff : Orders placed before 11:30 PM on weekdays will be shipped the same day.

• Delivery Timeframe : While we estimate a delivery time of 2-5 days within India, actual delivery times may vary due to factors beyond our control, such as carrier methods, transit locations, and unforeseen circumstances.

• Order Planning : Please plan your orders with sufficient lead time to avoid last-minute rush.

Cancellation

• Order has not yet shipped.

• Cancellation Fee : A 5% bank charge may apply for cancellations due to payment gateway fees.

• Cancellation Window : Cancellations are allowed within one hour of purchase if the order has not yet shipped.

• Post-Shipment Cancellations : No cancellations are permitted after the order has been shipped.

• Customer Service : Our customer service team will respond to cancellation requests within one business day.

Return

• Return Window : Returns must be initiated within 7 days of delivery.

• Return Conditions :Items must be returned unused and in their original condition, without any physical damage or alterations.

• RMA Requirement : A Return Merchandise Authorization (RMA) number is required for all returns.

• Return Shipping : Customers are responsible for initial return shipping costs. We will reimburse these costs if the returned item is found to be defective.

• Packaging : Customers are responsible for ensuring proper packaging to prevent damage during shipping.

• Post-Shipment Issues : Contact our support team for assistance with any issues that arise after the order has shipped.

• Non-Returnable Items : Certain brands (e.g., Raspberry Pi, Arduino) and customized orders are non-returnable.

Refund

• Refund Processing : Refunds will be processed after inspecting the returned goods.

• Refund Timeline :Refund processing times may vary depending on the payment method and the specific circumstances of the return. It may take 5-25 business days for processing.

• Non-Refundable Charges : Shipping and processing charges are non-refundable.

• Valid Returns : Refunds will only be issued for valid returns with an RMA number and that meet the specified conditions.

• Product-Specific Conditions : Specific conditions may apply to certain product types or return scenarios.